Operational Services
We take over the entire management of your fleet with our operational services
Within the scope of corporate car rental, we carefully manage processes such as maintenance, repair, and damage management of your fleet vehicles with our professional team. Our fleet management services allow you to focus on your core business objectives. Simplify your operational processes with DRD's expert solutions and save time and money.
Customer Support Services
You can easily reach us from anywhere in Türkiye by calling 0850 911 1 724 and receive support whenever you need it.
Maintenance and Repair
With our 1,400 service points across Türkiye, you can quickly, easily, and effortlessly complete your vehicle maintenance.
Damage management
With our wide and extensive service network, you can resolve damages quickly and effectively without disrupting your business.
Tire management services
Don’t worry about storing seasonal tires! You can easily complete seasonal tire changes and securely store them with us.
HGS management system
With HGS management, you can easily monitor your limits and avoid waiting times at bridges or toll roads.
Replacement vehicle service
In unexpected situations such as breakdowns or accidents, you can quickly and safely obtain the most suitable replacement vehicle.
Roadside assistance service
In case of breakdowns or accidents, we are here for you 24/7! With our roadside assistance services, you can receive uninterrupted support whenever you need it.
Innovative Mobility Solutions
We offer the most suitable solutions for your needs with our products such as Smart Assistant, Carpool, and Smart Garage.
Rent your new vehicles in just 3 steps
1- Let's determine your needs
We will create the most suitable leasing package together, taking into account your business needs.
2- Let us offer you customised solutions
We support your business processes with flexible and customised fleet solutions and provide you with the vehicle of your choice.
3- Experience a unique fleet experience
We offer a seamless and efficient fleet management experience. We take care of all operational tasks such as maintenance, repairs, and tyres, so you can enjoy the driving experience.
News
Frequently Asked Questions About Our Operational Services
Find answers to all your questions about our operational services here.
Read All FAQsWhat services are included in your operational offerings?
As part of our operational services, we offer periodic maintenance, repair, insurance, comprehensive insurance, HGS passage management, and tire management services during the long-term car rental process. In addition, we manage your vehicles' operational processes smoothly thanks to services such as roadside assistance and vehicle tracking services that we offer along with our long-term car rental service.
What are the advantages of operational services?
Operational services allow you to focus on your business without having to deal with time-consuming processes such as vehicle maintenance, repairs, insurance, and tax procedures in fleet leasing processes. In addition, fleet leasing allows you to control your budget with fixed costs, prevent unexpected expenses, and enable maximum efficiency in vehicle use. With professional management, your operational burdens are reduced while you save time and money.
Are operational services included in the leasing price?
Yes, operational services are included in the corporate vehicle rental price. Insurance, maintenance, repairs, and taxes are included in our standard corporate vehicle rental packages. However, additional fees may apply for extra requests or special services.
Who manages the tax and legal procedures for the vehicles?
During the long-term car rental process, MTV payments, traffic insurance, comprehensive insurance, and other legal procedures for the vehicles are professionally managed by DRD. This allows you to easily fulfill your legal obligations.
How can I benefit from operational services?
To take advantage of operational services, simply complete your corporate vehicle rental process. All operational services are provided by us as part of your rental package, and our team will support you in every aspect throughout the process.
Are operational services available for all vehicles?
Yes, our operational services apply to all leased vehicles. However, some special services or requests may require additional arrangements for specific vehicle types, which will be clearly outlined in your contract.
Will I incur any additional costs for operational services?
Standard operational services are included in the leasing price. However, additional costs may arise in cases such as excessive usage, traffic fines, damages not covered by insurance, or special requests. All extra charges will be clearly stated in your contract to prevent any surprises.